FAQ

 Addressing Common Concerns

• Shipping and Delivery:

  • How long does shipping take?
  • What are your shipping rates?
  • Do you offer international shipping?
  • What happens if my order is damaged in transit?

• Returns and Exchanges:

  • What is your return policy?
  • How do I initiate a return?
  • Do you offer exchanges?
  • What is your refund policy?

Providing Detailed Information

• Product Information:

  • What materials are your products made from?
  • How do I care for my BougiePaw products?
  • Are your products safe for my pet?
  • Do you offer customization options?

• Sizing and Fit:

  • How do I determine the correct size for my pet?
  • What if the item doesn't fit?

Building Trust and Confidence

• Customer Service:

  • How can I contact customer service?
  • What are your business hours?
  • Do you offer live chat support?

• Payment and Security:

  • What payment methods do you accept?
  • Is my payment information secure?

Encouraging Purchase

• Order Tracking:

  • How can I track my order?

• Wholesale Inquiries:

  • Do you offer wholesale pricing?